Upload Instructions
Follow these steps so your files pass pre-press the first time.
1. Open your project
Go to Projects in the sidebar and click Project Details on the project you want to upload files for. Every file lives inside a project so nothing gets mixed up between releases.
2. Click Upload New File
Inside the Media Files section, click Upload New File and choose the destination: Track Files, Packaging artwork Files or Disc artwork Files.
3. Name your files clearly
Use side and position for audio (A1_track_name.wav) and panel names for artwork (front, back, inside_left, inside_right, label_a, label_b).
4. Audio requirements
24-bit / 96 kHz WAV or AIFF is ideal, 16-bit / 44.1 kHz minimum. Send the unlimited master where possible, one file per track, sequenced per side, with no fades between sides.
5. Artwork requirements
Print-ready PDF at 300 DPI, CMYK, with all fonts outlined and 1/8" bleed. Always build on our official templates — you can download them from the Templates section of the site.
6. Large files
Uploads up to 100 MB per file work directly in the portal. For bigger packages, leave a comment on your project and your account manager will send a secure transfer link.
7. After you upload
Our pre-press team checks every file and posts a proof in Master Proofs Approval. You'll get an email as soon as it's ready for review.